Legal & Trust

Your Privacy.
Crystal Clear.

We deal with sensitive health topics and personal stories. Protecting your data isn't hidden in fine print—it's the foundation of the safe spaces we build across India.

The Non-Negotiables

At ShakTide, we believe that healthcare education should never come at the cost of your privacy. Our operations are governed by three absolute rules:

  • We never sell your data: Advertisers and data brokers have no place here.
  • Medical Anonymity: Any health queries asked in our workshops or fed into our digital systems are stripped of identifiable markers.
  • Opt-In Always: You choose what you share. Registration for our free ground camps requires minimal details.

Exactly What We Collect

Transparency means showing you the exact data map. Here is what we collect, why, and how long we keep it.

Data Type Example Why We Need It Retention
Event Registration Name, Email, City To send tickets, webinar links, and location updates for our ground camps. Until Unsubscribed
Health Queries Questions about PCOS, periods To provide accurate educational answers during Q&A sessions. Anonymized Immediately
Impact Feedback Post-workshop surveys To measure if our curriculum is actually helping rural students. Aggregated indefinitely
Technical Logs IP address, browser type Security monitoring and preventing spam attacks on our servers. 30 Days

The Upcoming ShakTide LLM

We are building an AI model specifically for women's health in the Indian context. We know AI and privacy can be a scary mix, so here is our commitment:

  • No Personal Training Data: Your private conversations, emails, and account details are never fed into the training data.
  • Source Material: The AI is trained strictly on public clinical guidelines, verified research papers, and legally sourced, heavily anonymized medical text.
  • Isolated Processing: Any prompt you type into our future tools is processed securely and deleted immediately after the session.

Third-Party Services

To keep our platform fast and secure, we use a few trusted infrastructure providers. These services are bound by strict data processing agreements:

  • Database & Authentication: We use Supabase to securely manage logins and encrypt sensitive user information.
  • Server Hosting: We utilize top-tier, compliant cloud providers to keep our educational tools online 24/7.
  • What we don't share: We do not share your profiles, email addresses, or usage patterns with any external marketing or advertising agencies.

The Only Cookies We Use

We hate tracking pixels as much as you do. Our website uses minimal cookies, strictly for functionality:

  • Session Cookies: Keeps you logged in while you navigate the Experience Hub or Store.
  • Security Tokens: Protects forms (like event registration) from malicious bots.
  • Zero Ad Trackers: We do not use Meta Pixel, Google Ads tracking, or any third-party marketing cookies. Period.

Privacy FAQs

How do I delete my data entirely?
You have the "Right to be Forgotten." Simply email us at shaktide.info@gmail.com from your registered email address with the subject "Delete Account," and we will wipe your profile, event history, and preferences within 72 hours.
Who has access to the database?
Our database (hosted on Supabase) is secured with Row Level Security (RLS). Only the core engineering team has backend access, and patient/health data fields are encrypted at rest.
Do you share data with the schools you visit?
We share aggregated, anonymized impact reports with school boards (e.g., "80% of students found the session helpful"). We never share individual student names, questions asked, or personal feedback with teachers or school administration.